FAQ

Frequently asked questions

Very small businesses, start-ups, public and private institutions - in short, all companies registered in France (excluding micro-enterprises).

 
 

Go to the contact usand send us the following information:

  • Details of your order
  • Contact information
  • SIREN
  • Identity document of the signatory
  • RIB to which the rent will be debited
  • Where applicable, signing authority of the company's legal representative towards the signatory
  • Where applicable, certificate of insurance covering damage and theft of computer equipment
 
 

New, reconditioned or Apple-certified hardware, delivered with charger, software and basic licences integrated into the operating system (Mac, PC, Chromebook). We do not provide mobile or internet subscriptions.

 
 

36 months, the optimum lifespan for today's equipment.

 
 

Mobi buys back your old equipment (computers, phones, tablets) at a very competitive price to give it a second life. Contact us to discuss it.

 
 

Yes, you can upgrade your equipment after 12 months!

 
 

Mobi offers you the opportunity to renew your contract and equip your employees with a latest generation equipment - Ageing equipment = lower productivity, wasted time and dissatisfied employees. We recover your old equipment (reconditioned, donated, recycled), so your company respects its environment. environmental commitment with its employees and customers.

 
 
 

No charge will be made for signs of wear and tear, except for major damage (major scratches, internal malfunction, damaged screen/keyboard, etc.), which will be charged at a maximum of 20% of the price of new equipment.

 
 

Once you have backed up all your data and logged out of all the services you use (e-mail accounts, iCloud, etc.), you can follow the manufacturer procedures listed below:

  • Mac
  • PC
  • Chromebook
 
 
FAQ

Delivery

We deliver free of charge, anywhere in Europe! In your offices, or directly with your teleworking colleagues.

 
 
 
FAQ

Guarantees

All our equipment is guaranteed for the full initial rental period of 36 months. This is a standard manufacturer's warranty: only attributable to a manufacturing defect, and when used in accordance with the manufacturer's requirements.

 
 
 

The price displayed on the Mobi site does not include insurance against damage to or theft of the equipment hired. You can take out insurance with our financial partner, or with a third party.

 
 
 
 
 
 
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